SENIOR AIR FREIGHT FORWARDER

Job Overview

Our client has provided global freight forwarding, warehousing, logistics & customs clearance services since 1968. Currently, they are seeking to expand their air freight operations team in Frankfurt, Germany.

The candidate will be responsible for the day-to-day operational tasks and ensuring all customers’ freight arrives on time. The role requires high-class customer service skills and the ability to communicate clearly and concisely with customers and colleagues. 

 

Main duties will involve:

  • You will be responsible for all air operations import/export of our clients
  • You will be the main point of contact for coordination between all applicable parties for all air import/export shipments for our customers
  • You will also be responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
  • You will communicate regularly with the customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with the airline to monitor and track departure and arrival information and updates
  • You will ensure customer profiles are accurate and updated

The ideal candidate will be:

  • Experience with air freight operations
  • Capable and willing to work as part of a small friendly team
  • Exceptional customer service skills
  • Able to prioritize and manage heavy workloads

LOCATION:

  • Gothenburg, Sweden
Job Detail
  • INDUSTRYInternational transport
  • TYPEFull time