Job Overview

Our client has provided global freight forwarding, warehousing, logistics & customs clearance services since 1968. Currently, they are seeking to expand their air operations team at their new branch in Belgrade.

The candidate will be responsible for the day-to-day operational tasks and ensuring all customers’ freight arrives on time. The role requires high-class customer service skills and the ability to communicate clearly and concisely with customers and colleagues.

About the role

Your everyday tasks will include:

  • Completes coordination between all applicable parties for all air shipments for customers
  • Ensures timely bookings with the airline on customer behalf
  • Prepares all necessary documentation, in accordance with country requirements
  • Communicates regularly with the customer in regards to customer’s shipment status as well as continuously communicates with overseas to meet delivery commitments;
  • Ensures follow-up with the airline to monitor and track departure and arrival
    information and updates

What’s expected

  • Experienced in air freight forwarding (import/export)
  • Able to work independently and on own initiative
  • Capable and willing to work as part of a small friendly team
  • Be prepared to complete the entire job, from file creation to invoicing

Contract type

  • permanent


  • Belgrade
Job Detail
  • TYPEFull time