O pozici

Our client is a subsidiary of a worldwide leader in transportation and logistics services, with 100,000 employees over several continents. They are looking for a Claim recovery specialist for their Prague office, which provides managed transportation services to customers across the European region via its international multi-cultural team of professionals.



  • Daily administration of Carrier delay/loss/damage/theft claims in Customer and XPO KeyPL systems
  • Communication with Carriers and Customer plants/entities
  • Working with F/I team on processing claim payments
  • Co-operating with KeyPL Operational team on collecting claim support data
  • Supervising and supporting Quality event tracking in TMS
  • Conducting progress reviews and Customers and Carriers
  • Providing data analyses in MS Excel or PowerBI tools


  • Secondary education, fluent professional English is a must
  • Previous work experience (5+) in Logistics/Transportation within an International business environment
  • (5+) years of Transportation management with a deep understanding of the CMR claim process and regulations
  • Advanced knowledge of MS Office (Outlook, Excel, PowerPoint)
  • Previous experience in a similar position is required


  • Passion for detail, keeping deadlines and work ethic, customer-oriented
  • Pleasant, yet firm personality
  • Hands-on problem-solving mindset
  • Keen to assist and improve
  • The solution, rather than obstacle driven
  • Pro-active communicator and team player


  • Market competitive salary
  • Flexipass benefit card (20.000 CZK p.a.)
  • Quarterly performance bonus
  • Extra holidays (1 week extra )
  • Meal vouchers (100 CZK)
  • Public transportation compensation within Prague
  • Flexible working hours (in-line with business requirements) • Free refreshment at the workplace
  • Occasional home-office
  • Modern systems
  • Free shuttle bus to the Underground station
  • Professional and language education
  • Working in a truly international environment
  • Opportunity for career growth
  • On-site fitness


  • PRAGUE 3
Detail pozice